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Moderated Ad

What is Moderated/Moderation? 

Moderation is the ad screening process. Moderated means your submitted ad wasn't posted successfully due to violations. 

If your ad gets moderated and you’re looking for answers why it wasn't posted, here are possible reasons and violations:

  1. Invalid Price
  2. Not Actual Photo/Invalid Photo
  3. Wrong Category
  4. Low-Quality Title
  5. Low-Quality Content
  6. Mobile Number in Description
  7. Duplicate Ad/Trouble Posting
  8. Prohibited Items/ Illegal Services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Email notification you get when your ad was removed due to Invalid Price

We removed the ad you posted recently because of one or more of the following reasons:

It was a duplicate of another ad.

It was an ad for a prohibited item or service.

It was unreasonably priced for the type of item.

It was under the wrong category.

For your information, "https://olxph.zendesk.com/hc/en-us/articles/212924068-Prohibited-Items-and-Services-" click here for a list of items that cannot be sold on OLX, and some other important things to take note of when posting ads.

To post a different ad, please fill out the sell form again.

Did we get this wrong? Please let us know! Visit our "https://olxph.zendesk.com/hc/en-us" Help Center for more information. Thank you!

Your buy-and-sell partner,

OLX Philippines


Recommendations:
 

Invalid Price: When entering the item price of your ad, make sure to put only the digits, no special characters. For example, instead of 2,000.00 make it 2000. Always remember to enter the actual price of your item to avoid getting hit as Invalid Price.

 

 

 

Email notification you get when your ad was removed due to Not Actual Photo/Invalid Photo

Great photo! But is it an actual photo of the item you are selling? Our platform only allows actual photos of secondhand items. Please make sure that the photos were not grabbed from the internet and your ad will be ready for publishing. "https://help.olx.ph/hc/en-us/articles/212974528-Recommended-photos-for-your-ads"

Learn more.

Need further assistance? Visit our "https://olxph.zendesk.com/hc/en-us/articles/212924138-What-do-I-do-if-my-ad-is-returned-for-adjustments-" Help Center so we can assist you immediately. Thank you!

 

Recommendations:

Not actual photo/Invalid Photo: Your camera phone should do the job. Always use the actual photo of the item that you’re selling. We’d like to show our potential buyers what they’re getting.



 

 

Email notification you get when your ad was removed due to Wrong Category

We removed the ad you posted recently because of one or more of the following reasons:

It was a duplicate of another ad.

It was an ad for a prohibited item or service.

It was unreasonably priced for the type of item.

It was under the wrong category.

For your information, "https://olxph.zendesk.com/hc/en-us/articles/212924068-Prohibited-Items-and-Services-" click here for a list of items that cannot be sold on OLX, and some other important things to take note of when posting ads.

To post a different ad, please fill out the sell form again.

Did we get this wrong? Please let us know! Visit our "https://olxph.zendesk.com/hc/en-us">Help Center for more information. Thank you!

Your buy-and-sell partner,

OLX Philippines

 

Recommendations:

Wrong Category: Make sure to submit your ads with the categories that best suit your items.

 

 

Email notification you get when your ad was removed due to Low-Quality Title

Your ad is almost ready! Your title needs a bit of editing, though, and we're here to help!

Make sure to follow these guidelines to effectively sell your ad:

- Make sure the title of your ad matches the item you are selling.

- Only 1 item should be described in your title.

- Your title should not contain extraneous content such as links, contact details, and other unrelated messages.

- Titles should be straightforward and without repetitive words.

- Ad title should not include info unrelated to the item for sale

Make sure to follow these guidelines and your ad will be ready to publish! :)

Need further assistance? Visit our "https://olxph.zendesk.com/hc/en-us/articles/212924138-What-do-I-do-if-my-ad-is-returned-for-adjustments-" Help Center for more information.

Thank you!

 

Recommendations:

Invalid Title: Make sure to create a specific title that describes your item. Avoid general titles such as Bags for sale, etc.

 

 

Email notification you get when your ad was removed due to Low-Quality Content

We removed the ad you posted recently because of one or more of the following reasons:

1. There is a phone number in your ad description.

2. Your ad description does not match the item you have posted.

3. Your ad description may have unrelated keywords or unrelated items/products.

For your information, "https://olxph.zendesk.com/hc/en-us/articles/360004113833-Advertisement-Terms-and-Conditions" click here for Advertisement Terms and Conditions, and some other important things to take note of when posting ads.

To post a different ad, please fill out the sell form again.

Did we get this wrong? Please let us know! Visit our "https://olxph.zendesk.com/hc/en-us" Help Center for more information. Thank you!

Your buy-and-sell partner,

OLX Philippines


Recommendations:

Keywords stuffing: It is too much use of keywords or meta tags in your ad. Using of Hashtags and other unrelated or excessive keywords are not allowed and considered as Keywords Stuffing.

Mobile number in Description: Mobile number/s are not allowed to be included on the ad description as we promote the contact number displayed on the ad.

Unrelated item: Make sure that your content is related to the photo or the item that you’re selling.

 

 

Email notification you get when your ad was removed due to Mobile number in the description

We removed the ad you posted recently because of one or more of the following reasons:

1. There is a phone number in your ad description.

2. Your ad description does not match the item you have posted.

3. Your ad description may have unrelated keywords or unrelated items/products.

For your information, "https://olxph.zendesk.com/hc/en-us/articles/360004113833-Advertisement-Terms-and-Conditions" click here for Advertisement Terms and Conditions, and some other important things to take note of when posting ads.

To post a different ad, please fill out the sell form again.

Did we get this wrong? Please let us know! Visit our "https://olxph.zendesk.com/hc/en-us" Help Center for more information. Thank you!

Your buy-and-sell partner,

OLX Philippines

 

Recommendations:

Mobile number in Description: Mobile number/s are not allowed to be included on the ad description as we promote the contact number displayed on the ad.

 

 

Email notification you get when your ad was removed due to Duplicate Ad/Trouble Posting

We removed the ad you posted recently because of one or more of the following reasons:

It was a duplicate of another ad.

It was an ad for a prohibited item or service.

It was unreasonably priced for the type of item.

It was under the wrong category.

For your information "https://olxph.zendesk.com/hc/en-us/articles/212924068-Prohibited-Items-and-Services-"

click here for a list of items that cannot be sold on OLX, and some other important things to take note of when posting ads.

To post a different ad, please fill out the sell form again.

Did we get this wrong? Please let us know! Visit our "https://olxph.zendesk.com/hc/en-us"> Help Center for more information. Thank you!

Your buy-and-sell partner,

OLX Philippines

 

Recommendations:

Duplicate Ad: In creating an ad, it must be unique and specific. Our system also tags duplicate ads if it contains phrases or format that are similar to your other or previously posted ads (maybe active or deleted). For more info about Duplicate ads, click here: https://olxph.zendesk.com/hc/en-us/articles/360004113833-Advertisement-Terms-and-Conditions#What%20should%20be%20avoided%20when%20I%20post%20an%20ad?

 

Recreated Ads: Remember that we only delete ads if it’s sold or you’ve decided not to sell the item anymore. Once the ad slot has been deleted, it will still be running on the system for 28 days before you can use the ad slot again. One more thing, deleting an active or moderated ad and recreating a similar one due to incomplete details will make it as a duplicate as well. If you need to add more details, or photos to your ad, all you should do is Edit. Always be careful before deleting your ads.

 

 

Email notification you get when your ad was removed due to Prohibited Items/ Illegal Services

We removed the ad you posted recently because of one or more of the following reasons:

It was a duplicate of another ad.

It was an ad for a prohibited item or service.

It was unreasonably priced for the type of item.

It was under the wrong category.

For your information, "https://olxph.zendesk.com/hc/en-us/articles/212924068-Prohibited-Items-and-Services-" click here for a list of items that cannot be sold on OLX, and some other important things to take note of when posting ads.

To post a different ad, please fill out the sell form again.

Did we get this wrong? Please let us know! Visit our "https://olxph.zendesk.com/hc/en-us" Help Center for more information. Thank you!

Your buy-and-sell partner,

OLX Philippines

 

Recommendations:

Prohibited Items/ Illegal Services: Posting an ad is easy on our website. However, there are items/services that we disallow to be posted (due to reasons of either taken down by the company and/or illegal). To know more about our prohibited items/services, Click here: https://olxph.zendesk.com/hc/en-us/articles/212924068-Prohibited-Items-and-Services 

 

(If you get these types of messages/email, simply edit your ad or call our attention at support@olx.ph