How can we help you?

Sell

How can we help you?

Our site is currently down for maintenance.

How do I report a violation?

A. Reporting Violations

  1. If you believe a violation of our rules has occurred, we encourage your to report it immediately by clicking on the “Report” icon located below the seller's contact detail.
  2. Refrain from making multiple reports of the same violation as this may only cause delay in our investigation.

B. Consequences of Violating our Rules

  1. We may suspend your usage of the system if, in our own opinion, you have violated or your actions tend to violate any law, rules, regulations or our policies without prior notice.
  2. We may also delete your ad which, in our own opinion, violated or tend to violate any law, rule, regulation, or our policies without prior notice.

How can I report an ad or seller, that appears to be violating the OLX rules and policies?

Reporting a violating member can easily be done by following these simple steps.

Step 1: Click the "Report" button

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Step 2: Once clicked, a list of possible violations will appear. You may click the foremost offense which the member made. 

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Step 3: This final message will appear.

 

Before taking any actions upon receiving your report, we will review the ad, including the seller's history in our website. We may monitor the reported ad, send the seller a warning or remove the ad completely.

We usually won't suspend a seller's account unless the seller has violated our policies multiple times.

In accordance with our Protecting your Privacy article, OLX strictly prohibits disclosing any actions/information we take about the issue.