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How can we help you?

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App Updates

Our engineers are perpetually working to improve both apps in our efforts to align all OLX.ph platforms for the convenience of all our users.

Unforeseen bugs or issues that may arise in either of the apps will be addressed by our engineers through update releases after these issues are identified. Though routine testings are conducted to ensure quality, we encourage users to always update the app whenever possible, and report any bugs or issues that may occur in the apps simply by sending an email to support@olx.ph with the following details below:

  1. Device brand and model
  2. OS version
  3. App version
  4. Connection used
  5. Troubleshooting done (e.g relaunch, reinstall app, etc.)