How can we help you?

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How can we help you?

Our site is currently down for maintenance.

Why can't I log in the app with my Facebook account?

There are several things that may be causing this. One of which may be due to disallowing or not accepting the app permissions during installation. In case this happens to your app, here's what you can do:

  1. Try logging in with Facebook over wifi connection if you're using mobile data and vice-versa

OR

  1. Reinstall the app completely

Should none of these steps work, send us an email at support@olx.ph for further assistance.