How can we help you?

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How can we help you?

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What are the Order statuses?

  • Buyer Order Status
    1. Pending Order - orders sent to seller, triggered by submitting order form
    2. Need Payment - orders that needed payment from buyer, triggered by submitting an RFP (seller)
    3. Proof of Payment sent - orders where buyer submitted a proof of payment
    4. Dispatched - orders that are being shipped, triggered by submitting a shipping information (seller)
    5. Archived - orders that were 1) Pending Order expired 2) Need Payment expired 3) For Shipping expired 4) Order Received
  • Seller Order Status
    1. Pending Order - orders requested by buyer, triggered by submitting order form
    2. Confirmed Order - orders that needed payment from buyer, triggered by submitting an RFP (seller)
    3. Proof of Payment Received - orders where buyer submitted a proof of payment
    4. Dispatched - orders that are being shipped, triggered by submitting a shipping information (seller)
    5. Archived - orders that were 1) Pending Order expired 2) Need Payment expired 3) For Shipping expired 4) Order Received